Benchmarking is a powerful tool for understanding how your business stacks up against competitors, and it's particularly useful when it comes to CRM-Systems. By comparing your customer relationship management strategies and outcomes with those of other companies, you can identify areas for improvement and optimize your processes.

The 80/20 rule, also known as the Pareto Principle, is a well-known concept in business that suggests 80% of effects come from 20% of causes. In sales, this often translates to 80% of your revenue coming from 20% of your customers. Understanding and leveraging this principle can significantly boost your sales efficiency, and a **CRM-System** can be a powerful tool to help you do just that.

In the dynamic world of sales, the role of an account manager has been significantly transformed by the advent of **CRM-Systems**. Gone are the days when account managers relied solely on manual processes and intuition to manage client relationships. Today, they leverage advanced CRM-Software to streamline their workflows, enhance customer interactions, and drive business growth.